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Best CRM Software 2025

Compare features, pricing, and reviews of the top Customer Relationship Management platforms. Find the perfect CRM for your business size, industry, and workflow needs.

What is CRM Software?

Customer Relationship Management (CRM) software helps businesses manage interactions with customers and prospects. Modern CRMs track sales pipelines, automate marketing campaigns, manage customer service, and provide analytics to help you grow your business more effectively.

HubSpot

4.5

All-in-one CRM platform with free tier, marketing automation, and excellent user experience. Perfect for growing businesses.

Pricing
Free - $1,200/month
Best For
Small to mid-size businesses needing integrated marketing
Key Features
  • Free CRM
  • Marketing automation
  • Email tracking
  • Sales pipeline
  • Contact management
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Salesforce

4.6

Enterprise-grade CRM with unlimited customization and scalability. Industry standard for large organizations.

Pricing
$165 - $330/user/month
Best For
Large enterprises requiring maximum customization
Key Features
  • Unlimited customization
  • Advanced analytics
  • AI-powered insights
  • Enterprise security
  • Extensive integrations
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Pipedrive

4.4

Sales-focused CRM with visual pipeline management. Intuitive interface designed specifically for sales teams.

Pricing
$14.90 - $99/user/month
Best For
Sales teams wanting visual deal tracking
Key Features
  • Visual pipeline
  • Deal management
  • Activity tracking
  • Sales reporting
  • Mobile app
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Zoho CRM

4.3

Affordable CRM with integrated business suite. Great value for money with marketing, helpdesk, and analytics included.

Pricing
$18 - $52/user/month
Best For
Growing businesses wanting integrated tools
Key Features
  • Integrated suite
  • Marketing automation
  • Helpdesk included
  • Analytics dashboard
  • Custom workflows
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Monday.com

4.7

Work OS that includes CRM capabilities. Beautiful interface with customizable boards for managing customer relationships.

Pricing
$8 - $16/user/month
Best For
Teams wanting visual, customizable CRM
Key Features
  • Visual boards
  • Custom fields
  • Automation
  • Integrations
  • Project management
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Key Considerations When Choosing a CRM

Business Size

  • Small businesses: HubSpot (free tier), Monday.com, or Zoho CRM
  • Mid-size: HubSpot, Pipedrive, or Zoho CRM
  • Enterprise: Salesforce or HubSpot Enterprise

Primary Use Case

  • Sales-focused: Pipedrive or Salesforce
  • Marketing integration: HubSpot or Zoho CRM
  • Visual management: Monday.com or Pipedrive

Budget

  • Free: HubSpot Free CRM
  • Budget-friendly: Zoho CRM ($18/user) or Monday.com ($8/user)
  • Enterprise: Salesforce ($165+/user)

Integration Needs

  • Extensive integrations: Salesforce (1,000+) or HubSpot (500+)
  • Marketing tools: HubSpot or Zoho CRM
  • Project management: Monday.com or HubSpot

Need Help Choosing the Right CRM?

Read our detailed comparisons and guides to find the perfect CRM for your business needs. We've tested and reviewed all major platforms to help you make an informed decision.